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Was supposed to take half a day. Appointment at eye people for new glasses and bank. But I decided to go and help another client and a dealer with a machine that isn't working right. That means I'm late back and annoyed, glasses were very expensive and bank shut when we go done.

Took Q7 to specialist who says that Q7 suspension issues are tedious and complicated. He was surprised that we have no suspension screen on the MMI. Hope I ain't got me a lemon!

We are looking at the buyers dynamic at work. The buyers of today are generally a lot younger than the Sales Staff. I found a parody website that will turn any webpage into street speak! What fun! Go to Gizoogle!

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Yet another day frustrated by emails and phone calls! I started the day just thinking 'I'll bounce those two emails and get out to visit a dealer and some customers in Cheshire', and I'm still at the desk! One thing leads to another until at dinner time, I give in and start doing bits with another long term project and that is finding people abroad who may underwrite some of the 'used' kelter and I get it out of this country! Speculative emails to people in Poland, Hungary, Latvia etc - even a couple of bits to India! Trouble is - with our products, you have to look at local economies where people don't cook on open fires under a tree! You need people who do tree work to improve amenity value in public spaces, private gardens with trees in them and homeowners with money to pay for tree work and where 'wood' is to a degree a surplus product. Plus, there is local legislation to take into account. There is one or two places in the world where trailers are banned for example, Euroland has to have registration documents for trailers (a woodchipper is a fully loaded trailer), America has strict emission regs and they have to have a good supply chain to rely on too.

She just back from the Airport and is due back at 02:00 - what a job! Today she ended up with an old bloke who knows it all, sat at a contractors check point, they had six people to check all morning and into the afternoon and this old soul was putting the world to rights on every subject! She was highly delighted!! Elsewhere, they had a panic on today which had big repercussions for many others. Some passengers noted that three people dodged the security aisles and got into departure without being bag checked etc. Those that noticed then has realised that this shouldn't have happened so went back to security and told them. Security then had to watch various CCTV cameras to find out who they were, where they went and then which flight. They managed to get to the plane as the door shut and stopped it from leaving. All passengers and bags had to be removed and re-checked and the flight lost its take off slot and this caused delays elsewhere too. Major FUBAR! And all because three people didn't think that they ought to be searched.....just how many people were affected by their thoughtlessness is not quantifiable!

No news from S Line Automotive about my lemon Q7. The builder who promised to come a price a job still hasn't bothered to think about it! Time to call a few others...Tom got a full refund on that 3 cylinder Subaru engine which wasn't out of an STI or 2.5litres which is good but they didn't want to entertain paying for his fuel and time collecting it - blatant robdogs as they knew that it was scrap and he was a mug!

 

 

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Now sat in a big bean bag, glass of wine, Leinster v Wasps. Not a bad spot to be! She gone to bed as the alarm goes off at 03:00 again. I look forward to a decent shift change were we can spend some time together....

I had a meeting organised with a chap who I've dealt with for some 12 or 14 years and has got 5 of our top machines. I decided to take a new machine purely as a speculative measure, all noted and agreed in the office. I get there this morning to find that they need to make refinements and it cannot go! Infuriating.

I had a Hungarian tell me that they want a Part Ex unit that I got, 'straight off the farm's, good people and I won't lift their leg. I have a critical look and it needs an expensive repair that I didn't bank on, got to talk to them and do some readjustments! Infuriating.

I get a tetchy email from that colleague, complaining that a dealer of mine is out of order selling into his patch and undermining his dealer. Things like this do happen and it doesn't make our lives easy. I question my folk and discover that all the allegations are without base and he has further undermined his position! Infuriating.

Was going to go and watch my dealers rep from Wakefield race his Clio182 at Snetterton, but, realistically, I got other duties to do to support her and her family. That's life!

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Spent the morning trying to get a builder to come and quote for a wall. Seems that they don't need the work with the amount of messages left and not returned. Also spent a considerable time trying to deal with Broadband,TV,Phone package. Couldn't log on as I lost my password, unbelievably frustrating, going round and around until I got to the end of sanity. I actually had to say to one chap, "dolt, I cannot enter the password to get my account number which then allows me to change my password!". I don't think that I'll stop with Virgin, time to move to BT I think.

Then off to hers to make French bread pizzas for lunch and walk the dog, the garden gate has been bust for three weeks and no one has made a worthwhile attempt at fixing it. The just step over problems and hope a tie wrap will fix it. Bang goes my dog walking and rugby watching. I spent the afternoon digging out the remainder of the old post and fitting a new one. Her Dad is a fix it with a tie wrap person! If the dog gets out through the wire fence, his remedy is to put a garden chair or bed frame in the way and myther until I turn up and do it! Even then, he has to stand there and tell me what to do....

Now back home, beer in hand, in the bean bag watching tripe TV,cshe got a 03:00 wake up again!

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Pretty miserable weather here for the most part! The morning was a bit of a food shop, domestic stuff. Afternoon was rugby on the box - the soup I made at dinner time had a soporific effect and I missed most of the Gloucester match. Glasgow v Saracens was good, strong stuff and my heart went out to Glasgow for the effort they put in! They lost....

Roast Beef for dinner - she is having a nap after her 4 - 4 stint. She got 3 - 3 tomorrow! She tells me that she had to search a bag after the contents show a liquid bottle too big. The owner, a bearded chap was embarrassed when he stepped up, in amongst his very smelly biker get up was various aids and erm, jellies. She made a show of putting on her latex gloves to take out said items in  front of everyone to remove his big tin of deodorant! Just why do they not think about what they are packing!?!

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Very trying day! Started with a couple of awkward emails and phone calls about delivery dates that were a tad long etc. I got to load and head to Hawick in The Scottish Borders. I got to take three machines, leaving two in Forfar. I get to the factory to find the half decent Sprinter beavertail has been misbehaving and nobody had bothered to get it fixed. I had to take the old nail. Loaded it and two in the trailer in the rain, dealing with more trying issues. Jobs not done, people not returning calls etc! Set off for Hawick with an ETA of approx 19:30. Got to Stafford services and the engine management light came on! I couldn't get it to go out so turned around at Stoke and went back. Parked it up, took my stuff and hauled the trailer home. Had a weeks load of myther in a day!!! Also had paid for hotel in advance!

Now got to go at 05:30 to make it to Selkirk in time for first job so will be a long day. Missed a call from town so maybe my Q7 is better but I don't think I'm that lucky!

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The trip to Selkirk took longer than I thought and I got there at 11:00, rolled the machine off the trailer and set off in the Rep's truck to this golf club that wanted to see us. They are looking at a £30k machine! It works well and they are happy with it and then the bomb shell - they are looking for purchase after next April and they have to convince the owners of the club that it is £30k well spent! Usually, the committee will spend that and loads more on grass cutting cut but I doubt that a woodchipper will be on their list. We had hoped for an earlier decision and order. They used to have the estate woodyard come in for treework etc, but once the estate sold them off, they got told to manage and that is a major undertaking when there main job is golf course maintenance of grass, bunker etc.

Back at the yard in Selkirk, we then modify the pickup hitch on a tractor mounted chipper as it is too close to the tractor and the PTO shaft is at such an angle, it bust the UJ. The new pick up is one but it only modified the bottom and not the top. True to form, the top link is now too short! I cannot understand why we only did the bottom when I told them that top needed doing too! No other implement that I know of has the top hitch further away than the bottom. I can only get the dealer to source a longer top link and hope for the best.

Then a drive along the A708 towards Moffat - what a drive! Have a look on Google Earth. I got to stay in a hotel by Strathclyde Park - close to the local authority who need me to train them on their newly acquired chipper. I rang to confirm things only to discover that they had got the dates wrong and they will be there on Thursday! Oh well, good carvery for tea and a couple of Stellas!

She has gone to have a couple of days at her spot - she usually gets there and the house is a tip! Her kids aren't the best at cooking and cleaning! 

The cryptic message on my service about my Q7 didn't fill me with happiness, something about 'several things wrong and we need to talk - best if you come down to the garage so I can show you...'

 

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Obviously, last nights wifi wasn't strong enough to get the post up!

I had a call at a contractors in Motherwell to make, but, traffic locally was awful so left that for tomorrow. I had to drop a unit at Gammies in Forfar then back heading southwards with calls in Perth, Kinross and get sorted for tomorrow's efforts. I got a few emails to do in the evening which is usual for a rep to do....

The diary is right busy over the next two weeks, which it should be usual for this time of year, but frustrating with another couple of days promoting and delivering in Scotland again next week and not sure when I can get my hands on some kit....

My dealer in Brum wanted a machine for a demo - I agreed, knowing my colleague has it booked from Monday, thinking that a demo is anything from an hour to a day or there abouts. You get a feel whether it passes the audition fairly quickly! The dealer's Rep and his customer, collected it today from the factory and glibly said in front of my staff and the customer "sure you can keep this on site for a week, give you a good chance of getting that job done". He has done this to me before and it lead to some 'unseemly' words as he just assumes that he can behave that way with our asset. It needs to back on Friday morning to be checked over for Monday .....

Was hoping to call on my railway contractors that are based in Scotland but that may have to  wait. I will be heading south, smartly at dinner time and hope to be back in Shepshed before 19:00....

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After a decent night's sleep and a tasty breakfast, I went to Lanarkshire council to fester around with this tractor mounted chipper. They had most of the work done for me! A small amount of work and it works! They tried themselves but failed so I looked smart! This unit is to replace the towed one that they had two years ago but was stolen from out of their yard. It amazes me the length or commitment that thrives amongst the thieving population!

Then a stop to catch up on some phone calls, a visit to the receptionist of another customer who doesn't see Reps, then the drive home starts. The Ranger was towing approx 2,750kg upwards and 2,000kg downwards. Covered over 800 miles, averaged 19.5 to the gallon and used an estimated 1200 miles worth of AdBlue. Though, I am slightly concerned as, occasionally, we appeared to be towing some smoke too!

I left Glasgow services close to 12:30 and got to Shepshed at 18:30, this was non stop apart from the obligatory 45 minutes of Taco break.

She got to be up at stupid o'clock again to look for evil spirits and bombs again so an early night is in order. Night All!

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Woke up with her at 3am and didn't get to sleep again so feeling a little jaded! A couple of emails done and a trip to the dental hygienist for a scrapexand polish. Very lucky teethwise, had four fillings 40 years ago, they all fell out, never redone and all is good!  A check up cost a pound per second as there is not to worry about and the hygienist was 3 minutes long!

Then went to see the Q7, I'm told that it would appear that brought a lemon! The list of fault codes related to just about everything available! The device that talks to everything is goosed and is 600sobs. That then allows him access to everything else including the suspension compressor, which may be burnt out! Not what I wanted to hear! That's another 1500 more! I rang the firm that I brought it from and they will consider their position......

I had a trip to the factory then to unload trailer and test a prototype. Inadequate in my opinion! Found some unexpected faults in some other stuff which was disappointing too!

Went home via the eye people. Our new glasses were ready for collection. My day to day specs were awful! Couldn't see anything close with them! Dissatisfied with the day....

Time for a wine or two! She up at silky o'clock again too!

Enjoy your weekend folks!

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A pretty usual Saturday to be honest - set out with some good intentions to spend time getting the Hot Rod going but end up doing the housework, washing, ironing etc!

The rugby has been on TV all afternoon, I've watched a couple of matches and it was good to see Leicester Tigers win at home last night. Wished I had got a ticket or two and had a few beers on the terrace. Must get into that habit - even if she is not able to come as she has to get to bed early with work...Up at 02:30 again tomorrow - so I'll have another evening on my own in front of the box with a glass or two of wine!

Funny life some people lead in how they work etc....I don't know whether I mentioned this earlier but I seem to be very much in the minority workwise. I've only had two full time jobs since 1982 and both have paid me more than adequately, both I've had a great deal of enjoyment doing, both have allowed me to enjoy a measure of success and be good at it and both have, while they been hard work, allowed me not to have worked shifts! And they have both allowed and encouraged a mechanical 'bent' to come to the fore. I just wished I had some more time to do all the projects that I have scattered about at home!

Tom has acquired another Subaru engine - I wondered why he had been industriously cleaning patio area and other such jobs like trying to tidy the garage out etc. This one has been rebuilt before so we will see how far he goes with it! He has driven off into the sunset to see some car buddies at a car thing in Kent tonight! Muppet!

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I tried, again, to sort out my Virgin bundle. I felt that the money I was paying is too much for what I was getting or needed. I contacted them via their web chat and to cut a long story short, they couldn't help as I wanted to keep BT sport which isn't available at the sort of cost I felt I was comfortable with. I got hold of BT and arranged a bundle with them with a slower internet speed but still manageable and the sport channels that I wanted and the channels that she wanted too. I then rang Virgin to serve them 30 day notice. Their adviser told me that I was making a mistake going to that package at BT! Then told me that the internet speed was too slow and that I could have the same deal with Virgin if had only spoken to them! Nice way to deal with people!!!

She finished at two so we went up to hers to see her family. The daughter is working in the pub so we had a couple of drinks and her mum made some supper - the jobs are stacking up at Wood Lane as well as Shepshed. I got to do some treework up there as well as put the Grey Fergie in an already full shed as well as another three mowers etc!

Binned work tomorrow, she is off until a late start so we can spend some time together!

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After a decent nights sleep and a lay in until 8:30 she and I head to town to open a joint bank account - and that proved difficult! My account has been good for decades but no one can see us. Sorry HSBC, not this time! We head to a branch of her spot - they try but not possible today, sorry TSB, not you either. Set up an account online with Lloyds and going to confirm with ID at branch! Simples....

Then have Virgin on the phone - a new department that looks after and rewards loyalty. He confessed that the use 'chatbots' on the online stuff and the algorithm isn't set up well, and the outsource a customer services department and have had too many complaints! Loyalty should be rewarded for that, not chased as new business is gettimng a better deal is my line of thought. He agrees and then tells me 'what you could've won!' Nice......to be told that the offer has been upgraded to same TV and broadband, drop the unused phone line and pay £49.99 per month with the first month free is another kick in the gonads! Folks, go to your suppliers and get a better deal! 

As for taking the day off, she had a snooze after dinner and I have done a rook of emails and phone calls! Wished I could find the 'off' button. 

She doing night shift at EMA for a few days so I'm on my own with an early start to Hay on Wye via Alcester tomorrow.

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