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Showing results for tags 'completely crazy policy'.
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Hello all. Recently one of the screws which holds up the string from the parcel shelf to the side of the Q3 I drive broke. So I phone Audi. To get a replacement for this screw costs £43 as it is apparently not available as an individual item. Instead I have to buy a completely new parcel shelf, including two new screws. Audi customer service were even worse in dealing with the issue. I despair. Does anybody know how to take this forward? Who do I talk to to get something changed about this completely crazy policy.. Its ironic, when Audi bleat on about their green credentials, how they come to be selling grossly redundant packages, of which 99+% is not required. Either reply to mrjeffes@gmail.com or start a thread. Thanks
