Sophxo

Hi all,

It quite disheartening to see more “loose bolts” and Audi continuing to refuse taking any responsibility or to even attempt to recall 2016-2017 Audi A3s and also the Q3 by the looks of it.

From my experience, I was told this was a wear and tear issue but that it wasn’t my fault either? I was without a car for about a week and they charged me £800 including diagnostic fees etc. I stupidly paid this as I desperately needed my car back. 

I had said to Audi and questioned if there was ever any recall and they had simply told me there was no recall for 16-17 models and this was just a one off thing that can happen. But then I found this page and it was clearly an ongoing issue for many others.

I decided against pursuing this further as I didn’t seem to get anywhere with my local dealer. After this experience I haven’t taken my car back to Audi for repairs, only for my MOT’s.

I would just like to add that I am very glad no one has been dangerously injured or worse due to this problem. 

Thanks

Sophie

Called Audi Customer services today they just said car hasn’t had anything at all logged prior like this. Not much help. Called local dealer to ask what cause was to be told it’s a very uncommon thing and not my fault at all. A vibration in the engine causing the bolt to come loose into the pressure seal of the fuel line? But apparently shouldn’t happen again. Not sure what to think now to be honest.

Hi unfortunately I didn’t as I wasn’t sure if this was a common thing. I’ve only had the car for less than 3 years and it’s at 36k miles. Was surprised how it could happen but didn’t get much information on it and my local Audi just fixed the problem as my car engine was struggling to turn on and the strong smell of fuel. I have updated my location now. I’m actually quite hopeless when it comes to cars and after googling it lead me to this page which I’m glad as this could be a bigger issue Thanks. 

Hi exact same happened to me this month with my 66 plate Audi A3 and the bolt had snapped off fuel rail and caused a fuel leak.