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mstv

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Posts posted by mstv

  1. Hello J - thanks for reminding me to update this! Sadly no information from the dealership except "nothing wrong with it now, no sign of water going into something it shouldn't, some spurious errors about the camera system in the diagnostics, cleared the errors and please come back if it happens again"...

    Would be interested to know what your diags come back with. I don't have the capability to do them myself, but I am thinking of investing in a scanner and learning how to do things like that.

    cheers, Mike

  2. Has anyone experienced this or similar please?? 

    • Last night - reversed into garage - cameras all working fine.
    • This morning - driving out of garage - no cameras working. All four cameras were showing in the usual MMI display as a camera icon with a red diagonal line through them where usually there's the image from the camera.
    • Turned off the engine, opened and shut the door and the bonnet, restarted - now 2 of the cameras are working. Rebooted MMI, no difference.  I didn't leave it off very long though in these tests, as I needed to make progress on my journey.
    • 70 miles to work - still not working. 8.30pm coming home - all normal - all cameras operative.

    The only thing I can think of is that after parking last night, I filled the windscreen washer and some water overflowed the spout (enough to run down under the car). Did something get wet and cause a failure?

    Car booked in for a diagnostic check in a couple of weeks just in case.

  3. Interesting! I'd get it into your dealership soonest and by all means refer them to this post. I expect this is likely some known problem, as I don't see how the dealership would have come up with the fix / solution just from examining the car. Possible, but more likely it's on some kind of internal knowledgebase. So far, the issue hasn't returned. 

    Good luck!

  4. It's possible that the app just needed to refresh the data it retrieves from the car. I use this for reassurance that everything is OK and I also use it for a general OK on the oil level. When the App showed the oil level as low, it was in fact still inside the acceptable limits but it was a helpful thing to see. I usually check in the car itself as well.

    The app doesn't have a lot of functionality but you might want to explore it a bit more if you have time before deciding to ditch it.

  5. I concur - if you didn't notice such fundamental differences when you first collected the car, despite having specified them when ordering, and you didn't follow up persistently with the dealership, this could be tricky. There's a window during which you can reject a new car if it's not as ordered, but that may have passed. The only real route you have here is to work with the dealership and if you don't get satisfaction there, escalate to Audi UK and also seek advice from trading standards etc. Your position may have been weakened by the fact that you haven't actively sought a resolution in 4 months since taking delivery.

  6. In our situation, the "private road" where we live is owned by the original property developer and there is a management company who manages the shared areas. If you are in that situation, then you could refer the whole thing to them, as any changes would have to have been agreed by them.  The key would be to determine who owns the road and is responsible for its maintenance.

    If your mudflaps don't catch on any speedbumps installed locally by the council, then that puts you in a strong position as well, if your car isn't being damaged by humps on the public highway.

    If the road is shared ownership between you, your neighbour, other neighbours etc then seek legal advice.

    Some interesting stuff here: https://www.theramppeople.co.uk/speed-bump-regulations 

    Good luck!

  7. Follow up. The dealership said that the driver's side door handle needed adjustment - it was fractionally out of alignment, which caused it to not fully return to the flush position. This in turn meant that the mechanism was not 100% engaged, which ultimately led to the latch popping open. This in turn attempted to apply the parking brake (parking brake engages when door opens) but at speed, the brake would not apply. They claimed the same errors led to the drive system warning light as well.

    They adjusted the position of the rubber mounts against which the door handle comes to rest, apparently all round the car, which has resolved the issue. In any case, it's under warranty. Will monitor.

    thanks for all the thoughts on this one.

    • Like 1
  8. Thanks Optimus, Magnet, yes - the dealership has ordered a replacement unit and intends to fit it next Wednesday. The plot thickens though, as tonight as I was driving just a few miles home from my location station, I had a yellow "Drive System Fault. Please contact workshop" message appear. Stopped the car, turned off, restarted - no further error. 

    I've read there are many different reasons for those faults. Interestingly when the lead tech of the dealership showed me the error recorded about the latch, he said that all the other errors on the sytem (including that one) didn't have clear information or time/date data - so I will be interested to see what they find when they investigate this. Probably not related, but who knows!

    I will contact them tomorrow (later today) to see whether they can bring the appointment forward as I have a lot of miles to cover this week and would prefer not to get stuck somewhere.

    thanks for all the advice!

    • Like 1
  9. Thanks for the thoughts. The window did drop to the point of wind coming in, the door open symbol was lit. Nothing was wrong immediately prior to this event, and I'd entered and started the car in a well lit controlled environment. This wasn't a poorly shut door. 

    It is indeed strange. Audi found some errors in logs related to the door control / door lock mechanism, but confirmed no problems or damage with the parking brake. Both motors operating fully correctly and no damage to any of the mechanism. 

    What would explain the door open warning?

  10. A6 C8. Doing 70mph on M4. All of a sudden, a clunking noise, red "parking brake malfunction contact workshop" error on dash then door open symbol. Driver's door partially opened (as if only latched) and window dropped about 2cm. 

    Pulled over. It felt like the door handle was now slightly less "flush" with the door, but could be imagining it. No damage observed anywhere on the car.

    Restarted, no errors, no further problems - but obvs. somewhat shaken up by the whole affair. Into dealership tomorrow to insist on safety checks and diagnostic.

    Various stuff on the net suggests door control and parking brake modules linked, but this was mightily weird. Any sage advice please?

  11. Did a bit more digging as curious! Found this, which confirms it's washer fluid level warning. These days it's more of a curved windscreen icon with the water spurting out of it, rather than a container. 

     

  12. A few days ago I was sure that the MIB3 login screen had changed somehow - normally I'm just pressing continue so don't look very carefully. It seems my initials were appearing next to my name. Looking at the myAudi website that evening, my profile had a black circle with my initials in it, and clicking on this at the top left of the screen allowed the option to change the profile picture. It didn't work - uploading an image to replace the white initial on a black background just resulted in an error and a suggestion to try again later.

    I contacted Audi tech support, and was told to do basic troubleshooting (clear cache, try smaller picture, try another browser) - but in the time it took for their reply, the option to change the profile picture was removed from the website. Reporting this back to technical support and challenging them to talk to their developers, I had the following reply:

    "Kindly be informed that the feature to change your profile's picture is not yet live and is under development. We apologize for the mistake."

    So - keep an eye out for this, as I would expect the end result to be a profile picture in the app, on the website and on the car's login screen.

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