Tom Ng

12 hours ago, Stevey Y said:

Hi depending on when you purchased the car you can go to trading standards and they may pick up the flag and petition them under the fit for purpose act, Audi wont care but if you also email VAG customer service they may well help you as they are not fans of this type of thing, I did the same last year when one of their approved franchise TPS were running me ragged over a part, the car was suspended on a four poster ramp for four days waiting for the part which was already paid for and was suddenly on back order three weeks so I emailed VAG customer services and explained my problem and dissatisfaction, the next day the part arrived with a red faced area manager who demanded to know who Steve was, the guy that put in the complaint, I stepped straight up and explained why, he went for the sympathy vote saying how much trouble I caused him, my heart bled for him not, VAG take things like this seriously its bad PR for them.

Steve.

Hi, Thanks for your story. I have a naive question: what is VAG?

On 5/24/2023 at 8:17 PM, Stevey Y said:

Hi you can always get the adblue mapped out, end of problem.

Steve.

I got this advice from the local garage where they look after two of my Audi cars. However, reading the other sites does not recommend doing so. I am confused.

On 2/14/2023 at 6:57 PM, Stevey Y said:

Hi they have probably told him it needs a new tank, much more fun and money from their perspective.

Steve.

They quoted me £2070 to replace a new tank and module while the agreement of Hire Purchase (HP) hasn't ended yet. The Audi dealer doesn't care about that unreasonable matter.