Archi

Many thanks, A7Fan.  That's a good tip using the Asda sim with unlimited data.  In the meantime I found the following document

http://www.audi.gr/etc/medialib/ngw/gr/product/audi_connect_guide.Par.0002.File.pdf/audi-12-0061_connect-quick-guide-en-online.pdf

and when I connected my Samsung S3 with the proper settings, hey presto, connected immediately, and I can use the phone as well.  I don't need to put a SIM into the car.

Your info regarding the "data Connection" settings is where I was going wrong with the PAYG - but neither T**** nor V******* were able to provide the correct details for their SIMs.

Thanks again

Gentlemen

I have an Audi A7, 2014 model, and I have tried two different SIM cards in the car, and O2 or Vodafone are recognised as the network providers, but neither will connect to Audi Connect.  I have registered with Audi Connect online and I am poised ready to provide the registration number provided when I connect - but the messages which appear on the MMI are as follows:

The query is being started.  Please wait ......

othen

The data connection could not be opened.  Please try again later.

Occasionally, but not always, there is a rotating blue circle/arrow in the top right corner of the screen.

I have tried this in various locations in which my mobile phone has a signal, and the icon at the foot of the screen tells me there is either 2 or 4 bars 3G.

I would really appreciate some help.  Audi assure me that the car and Audi Connect are set up correctly.  Is there anything I might be missing within 'settings'?