Mark Valley

Thank you for your response Magnet. 1. Why return the car to the original MOT station rather than another (independent) one? I chose to return the car to the original MOT station because it was the same garage that certified the vehicle as roadworthy. If there were underlying issues that should have been flagged during the initial MOT, it's important they are made aware and given the opportunity to re-examine their own assessment. This also provides a clear chain of accountability and supports any potential case of negligence or improper testing. 2. Was the independent inspection carried out before or after the purchase? The inspection was carried out after the purchase. In hindsight, a pre-purchase inspection would have been ideal, and I acknowledge that. However, at the time, I relied on the MOT and the dealer’s assurance of the vehicle’s condition. 3. Why escalate the matter to the DVLA, and what would your concern with them be? If the MOT was improperly carried out or misleading, and the vehicle was sold as roadworthy when it was not, that raises serious safety and compliance concerns. Escalating to the DVLA would not be out of discontent with them personally, but rather to report a potentially flawed MOT process and to prompt an investigation into the garage's practices. I believe this garage is part of the dealer's garage and MOT station. Honestly, I will try to sort out issues with them and follow their instructions. Otherwise, I will file a complaint with DVLA and Trading Standards. What would you do if you were in this situation? @Magnet

Hello, @cliffcoggin@spartacus 68 Thank you for your previous responses, and apologies for the delay in getting back to you—I was unable to access my account until today. Regarding the issue with the vehicle, the dealer has repeatedly claimed that the problem is due to general wear and tear, that the car is safe to drive, and therefore they are not responsible for any repairs. He also stated that each bush costs around £6–£7 and expected me to replace all the bushes myself. I informed him that this is not acceptable or legal, considering the condition of the vehicle when sold. He provided the contact information for the MOT tester who originally inspected the vehicle, and I have since booked an appointment with them for the 30th of April. Our conversation has been recorded via WhatsApp messages for reference. The tester has agreed to inspect the vehicle and take appropriate action if necessary. My expectations are straightforward: I expect the issue to be repaired and the car made fully MOT compliant. If the necessary repairs are not carried out, I will be seeking a partial refund. Failing that, I will be forced to escalate the matter to the DVLA. While individual bushes may be inexpensive, the labour involved in replacing each one is considerable. Most qualified mechanics would opt to replace the entire suspension component rather than individual bushings due to the complexity and time required. It’s worth noting that the MOT history shows only one advisory: "Underbody and suspension components undersealed." This raises further concerns regarding the accuracy and thoroughness of the inspection conducted.

Hello, I had the car inspected by an independent inspection company, and they found several suspension-related issues. Both suspension bushes are rubber coming off, and the top suspension bushes are broken on both sides. The dealer is claiming it's just normal wear and tear, but the inspector said these issues would cause an MOT failure. He also suspects the MOT may not have been done properly. I have uploaded video from an independent garage. Who is right here, do you think? Mileage: 100.662 MOT passed: 26th of February 2025 Thank you in advance. Untitled video - Made with Clipchamp (1).mp4