Bec

My 2012 Q5 needed, EGR cooler, dpf sensor, turbo and injectors after the update. In the last 7000 miles my oil level hasn't budged and I now worry the oil is contaminated with fuel. I have heard this maybe the fuel is being dumped into the sump? This 'quick' update is definitely not compatible with these models and the way VWAG have handled complaints is unacceptable.   Scott_a03 didn't receive a letter for the Trust Building Measure until he had linked the fix and the faults together. There are many unknowing customers out there still paying for repairs because they don't receive the correct information about the so called 'fix'. In the US, customers are receiving an information leaflet about what could occur to a fixed model, which they are now starting to sell again. Myself, and 8 others met with the DfT a couple of weeks ago to discuss all sorts issues arising; customers coming forward with 4 EGR failures, following this poorly tested update which seems to get VWAG off the hook with the EU. A disgraceful farce. 
I have attached the information leaflet for US customers; please see page 9. 

VW_BOOKLET_2L-Gen-1-MAN-v4.pdf

13 hours ago, SteveSE said:

My friend has a Seat Ibiza with the 1.6 diesel engine in it and i told him not to take it back for the "upgrade"

As i told him about all the issues with this upgrade and the fact i have not taken my A4 and my wives A1 back

he still did and after five minutes driving back from the dealers the warning light came on and straight into limp mode.

After having his car for a few days Seat told him the egr had failed but it had noyhing to do with the ea189 upgrade.

He has had tha car from new on an 11 plate with abour 75k on the clock without any issues what so  ever then all of a sudden after the upgrade edr fail.

As a good will gesture Seat of Wakdfield said they will fit a new egr and cover 95% of the cost and funnerly enough they  happened to have one in stock.

After doing some research i have found out on the 1.6 diesels the original  egr valve will not run with the new software upgrade hence warning lights and limp mode and a new modified version is fitted.

Seat knew this and this is why they have them in stock and willing to give 95% discount but it still cost my friend  £70 he should have not had to pay plus his time in and out of work.

As everyone says dont take your vehicle back its nothing but trouble.

 

 

 

 

Lots of people suffering the same issues here >> https://www.facebook.com/groups/955027937948541/

On 4/24/2017 at 0:13 PM, ChrisK said:

Hi Guys, 

I have a 2009 A3 1.6TDI. Had the emissions update 27.02.17. On 03/04/17 I was travelling between 60-70mph when the car juddered and went into limp mode. The engine light came on and it was subsequently diagnosed with a faulty fuel injector at £550. It could be just coincidence but after reading up on other issues people have experienced I'm beginning to think the update has something to do with it. The car has run beautifully since I've owned it and has cost me nothing apart from expected servicing and general wear and tear. 

Any ideas how to progress with this? 

 

Lots of people suffering the same issues here >> https://www.facebook.com/groups/955027937948541/

On 3/27/2017 at 9:52 AM, Peter M said:

That does sound very similar to other cases of engine juddering and loss of power after cheating update. Can you ask for a copy of diagnostics to verify it is the pulley? They normally supply a video to show faults?

 

 

Peter,

Have you joined this forum on Facebook? https://www.facebook.com/groups/955027937948541/

Looks like it was well-known issue to cause #vwemissions problems since the update, since 2015 and #vw #vag #audi choose to play dumb http://www.thetruthaboutcars.com/2015/09/heres-might-cost-fix-vw-car/

38 minutes ago, Fitzyafcb said:

Unfortunately I know very little about cars. I can't help but think now that I should not have bothered to take it to Audi. 

You say I should drive carefully but at the moment the light is on all the time, the fan seems to stay on for longer than it should and I swear the fumes are worse (smell is stronger) than prior to what ever they did during the update process. Perhaps I'm just being paranoid but if this is the start of something going wrong, what problems or signs should I be expecting or should I look out for, particularly if my car could be dangerous to drive? 

Thanks

 

 

 

Hi, I  am not a mechanic either but after reading many many reports of people with the same issues see here https://www.facebook.com/groups/955027937948541/.

I didn't have any warning and my car just slumped from 70mph to 40mph and smoke coming from the rear. They quoted me £2000+ to fix egr, turbo and dpf. There are people having issues with fuel injectors leaking/failing and complaining of the smell. If they quote fuel injectors, EGR, turbo and dpf problems I would stand your ground and insist it is the update; there are 1000s of people complaining online. From what I can gather, the update changes the way the car handles emissions and one of the problems; it creates more soot thus preventing the EGR valve to work properly. 

On 2/12/2017 at 3:05 PM, Lord Harris 85 said:

Hi all, 

i have just had the update done (26/01) on my 1.6tdi a1 and have had the same issue within 24hrs of having it back.The engine judders and there is a lack of power. There is only a small boost between 1800-2200 rpm. Other than that the engine is flat and does not pull.

ive been advised by Audi Nottingham that it's nothing to do with the 23q7 update they done whilst the car was being mot and had a few other bits.

ive now been told I need 4 new injectors, clutch & DMF. Total cost £3.3k!!!!

the car is a 2012 a1 sline with less than 60k, always used bp or Esso fuel. Always been serviced by Audi. So I'm quite surprised by the work that is needed.

i complained to Nottingham Audi and the have forwarded their findings to Audi technical on the 9th Feb and I'm waiting to hear back. I've also sent an email to Audi uk to raise my concerns and addressed it to Andre konsbruck and Paul Willis. Not that I can see them ever reading it or responding.

any advice or input from anyone would be helpful.

singoa - how did you get on with Nottingham Audi with your issues?

 

 

Hi, there are lots of members joining this Facebook group here with the same injector, lack of power problems.   https://www.facebook.com/groups/955027937948541/

16 hours ago, Fitzyafcb said:

Hi i also have A4 sdi first year of new shape. I had emissions update on the 15th. All seemed ok at first. A few miles later emissions control light permanently on. Also fan stays on for a long time after switching engine off after very short journeys  (3miles).

It's Booked in again in two weeks time. Earliest they could do and have said if I break down then it's my cost not theirs. Car was perfect before it went in for update! They also said they will investigate the issue and if it's theirs they will fix at no cost but it's mine then I will have to pay. 

I can't help but feel a little pessimistic after reading other's problems

 

I would be very careful driving it if it's starting to suffer take a look at this Facebook group. All members with similar problems https://www.facebook.com/groups/955027937948541/

On 2/9/2017 at 0:17 PM, Bec said:

I too have problems after the update on my Q5 2012 2.0 diesel. I booked mine in last Friday 3rd Feb at the Audi dealership and I have had no problems with it for the past 2 years as it ran like a dream (4th Audi I have owned). The power went in the acceleration and smoke emissions from the rear as well as noises from the engine. This is too much of a coincidence as it becomes an emissions problem. I have contacted Audi who are going to charge £60 diagnostics test which I am sure will result in similar complaints as above. I have visited other forums with similar complaints. It would be great to know how many other people are out there with similar compliants!!!

 

I received a quote to fix my EGR cooler, turbo, dpf and tandem pipes for £2200!  We refused as we realise there is so many problems arising with the same faults after the emissions 'fix'. There is a Facebook group here with over 500 members and rising everday. The group increased in size by 100 last week https://www.facebook.com/groups/955027937948541/  All members reporting same EGR, dpf and turbo faults. #vwfixfail

I too have problems after the update on my Q5 2012 2.0 diesel. I booked mine in last Friday 3rd Feb at the Audi dealership and I have had no problems with it for the past 2 years as it ran like a dream (4th Audi I have owned). The power went in the acceleration and smoke emissions from the rear as well as noises from the engine. This is too much of a coincidence as it becomes an emissions problem. I have contacted Audi who are going to charge £60 diagnostics test which I am sure will result in similar complaints as above. I have visited other forums with similar complaints. It would be great to know how many other people are out there with similar compliants!!!