Hi all,
Im currently at my whitts end!
I had the emissions update on my Audi A1 at the start of December 2017. I only use my car for long joureys, 40 mile round trip a day to work so its not like I do short journeys.
I hace now come back from a 2 week holiday, I start up the car and I have the emissions light flashing, the engine light on and the dashboard telling me my there's some thing wrong with the DPF filter.
The car was already booked in for a service in a few days so I took it in for that, I got a phone call from the mechanic (family friend) who notice the lights, took it down the motorway to try and do the regeneation on the DPF but it hasn't worked, the car is still in limp mode and lights on.
I called my local Audi who agreed I only recently had the emissions update and suggest I take it in for a diagnostic check, which she said if the faults relate to the update then I will not be at cost, however if they do not relate to the update then I will be liable for the £60 diagnostic and all other fixes to the car. They can't see my car for another 4 weeks, which in the first place is frustrating, I'm stuck with a car in limp mode and there is nothing I can do about it!
I am very worried that they're going to tell me that the faults on the car are my own problem, when I know for a fact they are not. I am a 22 year old girl who they can literally say ANYTHING to and I'll believe them as I know nothing about cars anyway!
So I'm looking for some advise on how not to get completely mugged off by Audi when it comes to me taking the car in!!
Thanks in advance!