Fishy78

Yes, that's what I thought. Attached is part of the Audi Cam vid they sent me - oil is less black and more like the morning after a dodgy curry... engine_oil_5_weeks_after_service.mp4

Hi Envy, thanks very much for your reply. I have 29 days left on my audi warranty, and have extended warranty which will take over from the end date - although this is not through Audi. (..Car Giant...) I am not currently on any service program as the car is (just) under three years old. I will be livid if no oil change was performed at the service...although how id prove that I don't know..... If it is legit - have you ever heard of engine oil getting so contaminated and sludgy in only a few weeks?

Hi All, This is my first post, so nice to meet you all.... and please treat me gently! I am after a bit of advice really as I am not very clued up regarding car mechanics etc. I have an A3 1.6 TDI S Line 8V 2015 - currently on about 23500 miles. I have always had it serviced at the main Audi Dealer in West London. The last service was done 5-6 weeks ago - full oil change, filters etc and also had brake fluid changed. Went for its first MOT yesterday. About 5 mins after I left the car I received a call from Service Rep to say that I needed the Brake Fluid replaced - to which I reminded him that was done (on their advice) 5 weeks before. Apparently the digital service book was not updated...worrying. Come 5pm yesterday I had gave them a call to see if car was finished - to be told that it was still in the workshop (9 hours after dropping it in....) A couple of hours later I received an Audi Cam email stating and showing that the Engine oil (replaced by them 5 weeks ago) was thick, gloopy and contaminated. They wanted £210 to investigate (!) I requested a call back as there is no way I'm agreeing to paying more money out with out talking to someone first. This morning I called them myself and spoke to the rep - he straight away told me that he can see that the car was serviced by them a month ago (and given a clean bill of health) and said it would not have been released if it had issues then. He said they will need to investigate further and will let me know what they find. I said I look forward to hearing from them . .. and no mention of the £210 for the privilege) The car has done barely 1000 miles (probably less) since the service so I can not see how the oil can degrade so badly in that time. Does anyone else have any similar experiences of oil becoming contaminated so quickly? Could there be something seriously wrong with the car? Or is it more likely that no oil change (or Brake fluid change for that matter) was done at all last time and I am getting ripped off.... I know it is early days but I am very keen to hear your thoughts......thanks in advance :-)