quick update on this guys ,, just to confirm that its not to bad a job getting the matrix out on a 2003 a3tdi s line 8p and also it comes out of the passenger side footwell not the drivers side, mine came out fairly easy once you pull the silver pipes off I personally would not use any tool around the silver pipes just get hold of them and pull them its a pain but doable ,, so I looked at just about all the electric flaps and tried them all manually and still no heat so just taken the matrix out , it seems to be full of little black bits so ive cleaned it as much as I could with boiling water then gone and bought oven pride not the foam the stuff , you leave on for around 2 to 4 hours so will let ya know when it goes back in but I also think my radiator is not working as it should