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Gibbo4673

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  • First Name
    Mark
  • Location
    Bucks
  • Audi Model
    Q5
  • Audi Year
    2018

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  1. Thank you for your reply. She has approached "Which Legal". They advised her to write a letter with rejecting the car, and saying that the offer is not exceptable. The dealer said that they don't except the rejection. The Obudsman is the next route. But in the mean time the dealer has delivered the car back to her saying that they can't find any faults...... The problem is that the garage say that they cannot find a fault. I think that she is going to get it looked at by an independent. But the age of the mechanic has died and the diagnostic tool rule. If there is no error code there is no fault. Under the Audi 30 day guarantee the dealer has to offer a like car if your are not happy with the current one. So, with depreciation of the current car, and the fact the car is slightly newer, the difference is £6,000. WOW! Yes this was bought from a main dealer. Best Mark
  2. My sister picked up a 2015 Audi Q3 from Eastbourne Audi just before christmas. On now half a dozen occasions the car dies, all light go out on the dash and engines stalls. Once stationery it will start. The only issue is that the dealer says that he can find nothing wrong with the car and it displays no fault codes. As it was in 30 days she asked for a like for like replacement, which apparently cost £6,000......all a little curious. I (Or a mechanic) now has to find a fault. is there anything that I should suggest needs looking into.
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