Mark Antony

Thanks Gareth I get the feeling of a disconnect between Audi UK and the VW Audi Group head office in Germany. Information flows just one way, out of Germany. Its not as if Audi UK responded to me within a day or so, it took them over 4 weeks. And in that time I had hoped for more. Maybe I should raise a complaint to Audi UK, as the feature does not work as intended (i.e. fit for purpose) Mark

Hi all I have a 2019 RS5 Coupe Sport Edition. I am very happy with the car, but there is one thing thats been problematic. Being a coupe, it has seatbelt feeders that present the seatbelt to the occupier of the seat, so that it's not necessary to reach right behind. The driver's side operates as expected. You sit in the seat, close the door, and the seatbelt is fed forward. On the passenger side, it's a different story. With the passenger seat in the range of forward/backward position for your average adult, the belt feeder for that side does not operate. It will only operate when the passenger seat is almost at its forward-most position. In other words if the passenger is a child or very small person. I have had the car checked at 2 Audi dealers, and both have said the same thing, that there is no technical problem with any component. And the system is operating as intended. However, neither dealer can explain why it operates the way it does. In fact, one of the dealers spent considerable time looking at another RS5 with the same alleged issue, and came up blank. I contacted Audi UK to see if they could explain. Unfortunately they were not willing or able to give an explanation, and just said there are no know faults/bugs with the system. In the end they just referred me back to the dealers. A case of pass the parcel. Has anyone else out there had any experience of this? Or may be able to offer an explication as to why the passenger side operates differently, and non-intuitively? Thanks Mark