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Pat3lli

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  • First Name
    Amit
  • Location
    Ruislip
  • Audi Model
    A4
  • Audi Year
    2011

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  1. Thanks for the good luck. I believe I have a case given the act covers issues with products for up to 6 months, i.e. the first example here - https://www.citizensadvice.org.uk/Global/Migrated_Documents/corporate/cra2015-practicalexamples.pdf Cheers
  2. Hi Gareth Thanks for your response. I have been on the phone with the Citizens Advice Bureau throughout this process (since the mechanic identified the problem), sorry I should have mentioned this in the post. I did get a 3 month warranty (the garage was hesitant to give even that as they said its a 10 year old car) and did not extend. With CAB's help, I have now contacted the garage 3 times via formal email/letter to try and get a resolution. They rejected the first two emails (i.e. I got responses) but they have not yet replied to the final letter CAB advised that I send via recorded post (they got it on Thursday). I purchased the car on 16/10/21
  3. Hello fellow B8 owners! I sincerely hope your ownership has been better than mine has been over the last 5 months. I'm after your thoughts and any advice you have to give I bought a 2011 Avant TFSI Quattro Dynamik (auto) back in mid October that has been a bit of a headache. I realise now that as someone who loves cars but doesn't know much about them, I should definitely have done more homework. I was quite complacent in my purchase having had a 2010 MX-5 and 2010 Type R which were very reliable and cheap to run. So far I've had to have the PCV replaced and opted for a major service which resulted in me having to replace the ignition coils also. I took the car in to the mechanics a couple of weeks back (CEL came on) who said it came on as a hangover from the misfire I experienced before replacing the coils. Unfortunately he told me about a much more major issue that came up when he ran the diagnostic, related to the transmission (P072600). He said he noted down what he saw and spoke to a VAG transmission specialist - essentially the car needs a mechatronic unit replacement/repair, and a new clutch. He said this work costs £2300 (trade price)! I told him that I'd had the car less than six months and he was then adamant that I go back to the garage I bought the car from and ask them to foot the cost of the repair, citing the consumer rights act of 2015. I am in the process of doing this, and have sent a final letter to the dealer threatening court action. To get to the gist of it, I'm not sure what to do in the meantime. The car drives OK, though most of my driving is local and not at above 40mph. I don't feel confident in driving far and going on the motorway. My question is should I have the car repaired in the meantime and as part of the court action ask them to then foot the bill? I don't feel confident going this route but I have a few longer trips coming up and need a car to drive (luckily I don't need a car for work!). What do you think?
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