this is now the updated history of this sad story :_
Broke down first time 4th June, got it back about 10 days later.
Broke down second time 15th August
Drove car off the forecourt approx 22nd August and fault returned before getting on too road
Received car back 1st September
Broke down 3rd September again
Phone call from Garage 12Th September to tell me that they had found four faults in the system, three of the faults were cleared with a new wiring loom, the fourth fault was not cleared until another new pump was fitted, this is the second pump fitted. I told them that I had no confidence in the car and wanted a replacement, I was told that the Dealership manager was aware of the problem and he would speak again to him and the sales manager and they would get back to me on Monday.
15th September phone call from garage to tell me the car was ready to be delivered back to me, said I was not happy about this and spoke to the Sales Manager who said he would speak to Audi UK, he got back to me and told me that Audi had said for them to keep the car for another day and then re check the before handing it back to me, Audi were also going to look into some compensation, the sales manager said he would get back to me tomorrow if this was ok. I said yes go ahead.
16th September 3:40pm heard from the garage who said that some sensors had started counting down which they thought was prior to the light coming on, they were in talks with Audi re this so were keeping the car.
22nd September contacted Audi Aberdeen as I had not heard from them, they are still checking the system but have not got to the bottom of the fault, said again that I wanted a replacement as they have now had the car for over five weeks, and since they don’t know how to fix the car it should go back top Audi to fix and give me a replacement, the sales manager said he would pass my comments on the Audi UK and would get back to me.
23rd September still waiting !!
