Chris. I had two issues . The first was the very poor service level and the fact that the car was delivered without a dash cam, the second being the ambient lighting . So the ambient lights I was told nothing we can do about it and the service/dash cam trey gave me a years refund on my service plan . Never knew there was an ombudsman. I will put Audi on notice that I intend to go that route regarding the lights . Any info would be appreciated.
allan
c.deano@ntlworld.com