pops greener car clean

Chris. I had two issues . The first was the very poor service level and the fact that the car was delivered without a dash cam, the second being the ambient lighting . So the ambient lights I was told nothing we can do about it and the service/dash cam trey gave me a years refund on my service plan . Never knew there was an ombudsman. I will put Audi on notice that I intend to go that route regarding the lights . Any info would be appreciated.

allan 

c.deano@ntlworld.com

1 hour ago, Steve Q said:

What has the supplying dealer said? 

You need to speak to Audi customer services and file a complaint. 

Well the supplier didn’t know until I informed them and neither did the garage. The garage had to go on line to find that the specs had changed. 
 

I have just received my edition one which i ordered at the end of November 2021. It then included ambient lights. 
so if arrived today with no ambient lights . First thing I knew about it and speaking to the supplier they had no idea in the change which was post order. Has anyone had this problem and what can be done ! Pretty miffed