Bencrf

Hi all, has anyone had an issue with connecting to the ccm module... I lost my only car key 2 weeks ago, had an auto locksmith out to it who couldn't connect... Paid of a 4 wheel recovery to Audi Jct ... Bought an official key, paid 100 for coding, They can't connect either being charged £108 ph to fault find as they can't connect to the convenience control module either... Help 2013 Audi A5 cab