Nabeel fattah
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Everything posted by Nabeel fattah
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My dealer was west London Audi. They are the ones I bought my car from originally. they initially charged me £500 but then raised a complaint with Audi UK who refunded me that after a few weeks.
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No it wasn’t under warranty but the audi dealer apparently raised a claim with audi UK and they agreed to reduce it to £500. FYI, just got a call today that the part will be replaced today and they will perform an extended test drive. fingers crossed, should get the car this week! I suggest you call AUDI UK directly and lodge a complaint regarding the part and how it shouldn’t be needing replacement after 4 years etc.
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Just to keep everyone updated, Audi dealer called and confirmed its the alternator. The total cost mentioned was £2500 but dealer apparently 'claimed' with the Group and have agreed to do it for £500. Which indicates that they know there is a wider problem! Still no update on when will the part arrive etc. Extremely frustrating given I have not been provided any curtesy car, and this was my only car!
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Finally, had a call with the dealer, they have refused a curtesy car at this stage. Was your dealer in York part of Sytner group by any chance?
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Thanks and which Audi dealer are you dealing with. In London by any chance? I am assuming you will be paying for the part though? Have you been given a final estimate of the cost. sorry for so many questions.
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Thanks for the update liz. Is your car under warranty or did they just give u a curtesy car due to the long waiting time?
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Hi Liz Did you manage to get it replaced? my Q7 experienced exactly the same and it’s also the alternator!
