Phill Walker

Thank you for your prompt reply. I have been dealing with the sales manager todate. However I will elevate this to the G.M. in the next few weeks ( still hoping for a direct resolution, including this misnomer re the can bus error.) i cannot see how this has got to this situation, given that one item on the 142 point used car inspection states that the vehicle has been diagnostically interrogated and all found clear!!!!

Gents, Newby to the forums however had Audi’s for the last 30 years + Recently bought my most expensive car ever ( used Q7 4M ) from an Audi dealer as an approved car with 12 Months Audi Warranty + additional 2 years Dealer Warranty. On getting the car home I noticed that the Front ( park assist camer , whilst working the image was blurred. Close inspection revealed that moisture was collecting on the internal front face. Took it to the local Audi dealers to inspect and hopefully change under warranty. Car was inspected 2 weeks later, no physical damage found to the camera but internals misted up. Dealers sent off the warranty claim and recieved reply that fault U112200 was on the car prior to sale so no warranty. There is not an electronic fault with the camera ( only the internal moisture) so how would this can bus fault ( which appears to be on most models suspect programming issue) be used as an excuse to exclude warranty. Still waiting for dealer resolution (3 months now) . My fear is not the camera issue but if I had something major go wrong (suspension gearbox etc.) that they would walk away from it. Anybody else had similar issues or something to undertake to resolve this. Contemplating returning under the sale of goods act.