I ordered a brand new 2023 A3 Sline (Hatchback) in May. Was told I would have interior ambient lighting, lights in the footwells etc. Upgraded alloy wheels, flat bottom steering wheel and was told they would remove the “A3” and “30tfsi” badges from the rear. I also ordered it with a full grey leather interior instead of the black. I did this while in the dealership, with the salesman on his computer and he asked me if i wanted black or grey interior, showed me how it would look and so on. Come September, I get the call to say my car has arrived and we discuss a day for pickup. I arrive at the dealership, and in the excitement I don’t notice anything to be missing. Upon closer inspection when I drove home I found there to be a regular round steering wheel, no ambient lighting, BLACK interior, standard wheels and badges still on the car. It was completely stock/standard. Phoned the dealership and the same man who I ordered the car through informed me that the grey interior apparently only comes on the RS3 model, LIE. The flat bottom steering wheel and ambient lighting doesn’t come with the Sline, and that the upgraded wheels came with the black edition car. This is rubbish though. I went on the audi website all the time to build my car while i was waiting for it and it had all of the extras I was informed of. It’s been 4 months since I picked up the car now, nothing has been done and I have just left it. However it still bothers me and I don’t understand how this has happened.
Has anyone else had a similar experience?
