Andypandya1

lol Ive got one in the basket already for 47 quid, Audi oem part. And they are easy to fit.. but after spending thousands over the years at Audi dealerships, I want them to step up and take responsibility for a potentially lethal floor in my car… they should call me tomorrow with an update, I’ll keep you guys posted.

I’m not one to usually moan but I’ve owned a few Audis in my time.. And recent experiences have been awful! I bought an Audi RS3 from Hatfield Audi about 4 years ago and when I got it home realised the exhaust valves squeaked… when I took it back 4 weeks later (due to them being very busy) they advised it needed new discs and tyres all round and a new exhaust… totalling 5k ! I had to argue with them that I’d only just bought it and the reason I’d taken so long to get it back to them was they couldn’t fit me in… Took 3 weeks of telephone wars for them to finally admit they were at fault and to fix the problems.. just isn’t what I expect from a premium dealer..

Hi mate Yes, I bought it from them 16months ago. Approved, used, with full Audi service history. After 4 months of ownership it had to go back for 6 weeks because of a thermostat issue.. which they threatened me with a 3.5k bill, as they couldn’t confirm if it was covered under warranty… (6 weeks of stress I didn’t really need to be honest lol) luckily it was, and they fixed it free of charge.

Hi Gareth thanks for your response.. and you’re welcome to your opinion. To be honest I know the cars out of warranty and if it was something that usually breaks then yes I’d happily pay… but the accelerator pedal snapping off whilst I’m on a motorway is simply unacceptable… Say my wife had been driving with my kids and it snapped off and lodged under the brake..? my problem is with them is saying that I’ve pressed it to hard and they are not acknowledging any responsibility.. the cars done 24k this shouldn't happen with a car that’s done 200k… Ive spoken to various mechanics and even Audi technicians and everyone has said they have never heard of it happening… I my opinion they should fix it as a good will gesture and be thankful I didn’t have a serious accident. Even Audi UK had never heard of it happing, and are dealing with it as we speak. In short, peddles shouldn’t just snap off.. period.

Hi guys… New to this forum, just thought I’d share my experience with Southend Audi.. I purchased a S/H RS5 a year and a half ago and recently, whilst driving through the dartford tunnel, my accelerator peddle snapped off at the top.. Ive taken it back to Audi and they’ve advised me the cars no longer under warranty and now want to charge me £300 to replace the peddle… they also advised it’s not a manufacturing error and that I’ve probably pressed it too hard! I cannot believe the poor level of service they are demonstrating! A peddle should never snap and If it had gone under the brake I probably wouldn’t be here today! just wondering if anyone else has had this happen?