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Andrew nothappychappy

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  • First Name
    Andrew
  • Location
    MALMESBURY
  • Audi Model
    Q5 PHEV
  • Audi Year
    2023

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  1. Hi. That’s interesting as mine definitely is OK with pure electric and I only hear it with the combustion engine. Hi. That’s interesting as mine definitely is OK with pure electric and I only hear it with the combustion engine. I am getting nowhere with either the dealer or Audi UK. The dealer is the worst I have ever come across. Tetbury Audi. Don’t touch them with a bar pole. Completely disinterested now they’ve sold me the car. with either the dealer or Audi UK. The dealer is the worst I have ever come across. Tetbury Audi. Don’t touch them with a bar pole. Completely disinterested now they’ve sold me the car. Audi UK are fobbing me off saying it is a characteristic of the car and to take it up with the dealer. They are refusing to give me any of the assurances I have requested. I am so disappointed but I’m not going to give up. I would be interested to hear of other peoples experiences with Audi UK.
  2. Yes, from the moment I left the forecourt. It happens just when in combustion, so if I change to combustion before moving off, I still get it. They have tested the turbo and said it's coming from there, but there's nothing wrong with it, it's just a "characteristic" of the car.
  3. I bought a brand new Q5 PHEV in December 2023. Runs fine on electric. With combustion engine there's a whining noise whenever I accelerate; it clears when ease off the throttle. Comes at different speed levels. After lots of hassle, and the car with the dealer for over a week, the response from Audi is "it's a characteristic of the car". The dealer says it's noise from the turbo. If that's the case, it's a poor design or a faulty turbo, but the dealer's having nothing of it. It's driving me mad. I have an open case with Audi but am getting nowhere. I'm close to rejecting the car and fighting to get my money back. Has anyone else experienced this? In desperation.... Andrew
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