Tracie B

Thank you Steve this morning I have written an email to CEO Audi UK, MD of dealership group and customer services I have copied and pasted blogs to show that my exploding sunroof is a common problem and peoples suggestions please reply to email asap

We took delivery of our Audi Q7 in August and when driving yesterday the front sun roof exploded outward, the noise was so frightening got in touch with Audi dealer and then called Audi assist so far so good, they arrived within 2 hours and took the car to the dealership, they organised a hire car from Enterprise which we collected last evening Today they tell us that they will give us an estimate for the sunroof as not covered by warranty and are collecting hire car and replacing with a pool vehicle as they don’t want to pay for hire as not under warranty Surely with a car that is under 3 months old with 2134 miles on the clock and nothing hit the car we are convinced this is a fault with the glass, but the computer says no Any one out there who would be able to advise as we feel this is totally an Audi problem thank you in advance tracie