Newbi

Agreed Cliff. Car now home and happy. Not charged for water pump but incomplete paperwork too - no printed Audi service record or Health Check sheets and not record not online (yet) either. Friday night pick ups are a nightmare as various owners pick up and it’s pass the remote card reader around. I will go back to the dealer next week to ask for what’s been done and the complete paperwork.

Thanks Gareth but curiously I had this conversation a day before asking them about coverage under the Warranty ?

Many thanks Gareth and will do the search as you advise. It will be interesting to see what the garage has actually done as I would have replaced the belt too while they were doing the pump.

Hi folks. Just an inform and a question. A few weeks ago I lost coolant and was alerted via a light on dash. Topped up with Audi product and no further issues. Took car in for service at local Audi, asked them to look at issue and the visual health check vid showed signs of leakage. So they have replaced water pump I believe but not cam belt. (pick up car today) Done under Extended Warranty - phew ! Seems water pumps are prone to go on some Audi models and early too - this is a from new 5 year old Q5 with 33k on the clock. I asked should they also replace cam belt while doing pump and advised unless there was damage their advisories are now something like 100k miles. Any thoughts on my experience here and thoughts on extending the Warranty ? Thanks