Nicola25

I hope so too Gareth. Thank you 😁

Thanks Magnet and Frank. Thank you both for your kind words. I really do appreciate the support. It’s been a frustrating and drawn out experience to say the least, and I completely agree with you. The whole situation has been nothing short of unacceptable especially given the cost and the brand expectations I’ll definitely keep you updated on the outcome.

Just a quick note on the near side front sag. My Q8 is still in the garage. ( 5 months later ) This has been an absolute shambles and a costly one at that! I won’t go into all the specifics but the matter is under investigation, and both the insurance and motor ombudsman are involved. I’m nearing the end of it, and hoping my car will be back at the end of this month.

I agree Richard and Clifford. Unfortunately in today’s society so many people rely upon technology that they can’t think outside the box. Take for instance, buying shopping. The shop assistant puts through your shopping, tells you a price, for example £14.89 and you hand them £20. But then you find the 89p in the back of your purse and offer that. Many people can’t figure out the change without the machine telling them! However, this luxury SUV has every warning lights and sensor you could imagine so you think it would flag something on the dash. I’ve asked for a breakdown of the work and what’s been eliminated so far. I will not be authorising stripping out carpets, seats and pipes until I’m satisfied that they have checked the common leak points and the self levelling system first. The car 5 is years old and 28k miles. I don’t drive like a racer and it’s been serviced and maintained every year. So I don’t imagine there is anything major and it’s purely down to wear and tear. I just hope that I get to the bottom of it, without having to shell out more money for the incompetence of the franchises IMG_0080.mov

Clifford, I tried to avoid going to the dealership. However, as the issue has been ongoing for so long without a resolution. I decided to contact Audi UK as it makes me think it could be a manufacturing fault. Audi UK informed me they wouldn’t look into it until I got one of their Audi technicians to investigate. So I’ve been I touch with Audi again and I’ve let them know their ‘technicians’ are investigating the problem but do they think it’s fair or reasonable to expect a customer to keep paying thousands of pounds just for the technician to say ‘I think it could be’ at this rate I’ll be selling my house to pay for the repair!

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Thanks John. I’m no mechanic but I feel like I’ve looked at the components that much and read what checks are suggested that I could fix it myself 😂 however, when they say the master mechanics are on the job you would expect them to carry out these checks as Part of the elimination process. I have asked for a detailed report of what the master mechanic has worked on so far. Surely, a master doesn’t need 4 hours to identify the problem. Now they are asking me to approve another 2 hours and they want to strip out my carpets, seats and check the rest of pipes. I honestly can’t believe this issue has been ongoing since January and not one garage can’t get to the bottom of it.

That’s interesting. My dad, who is now a retired HGV mechanic also suggested the self levelling sensor and we asked the garage today is they have assessed and eliminated this sensor? Unfortunately, the person at the dealership was unable to confirm as they are were not the master technician who was working on my car. I am paying them £216 per hour just for them to say ‘I think it might be’ so I’ve asked them for a detailed report of their findings. the bill is growing significantly, with technicians are effectively dismantling the car without producing any definitive answers. At what point do I say enough is enough and the cause of the issue remains unidentified. This pattern of inconclusive results raises serious concerns about a potential manufacturing fault, rather than wear-and-tear or owner-related issues.

My car has been in multiple garages for the n/s/f sagging when parked. No error codes, leaks or sensor issues. Audi dealership have swapped the pipework and the car is still dropping. Now they want to strip out the carpets, seats and check the rest of the pipework. The say it could be the shock absorber but it’s not certain. So where do I go with this. They are quoting £1689 for the shock but when I search genuine parts i can see you can buy this for half the price. Can anyone confirm a price for Audi Q8 front shock absorber.

Thanks for your input. I’m planning to take it over to a different Audi dealership tomorrow. Hopefully get it sorted!

I’ve had 3 separate diagnostics checks at 3 different garages. There are no error codes showing. The last garage confirmed there is no obvious damage, no airbag leak, no corrosion. He said it could be faulty airbag but it’s only a guess! So I’m not further forward and car is still dropping when sitting for a few hours. Does anyone know if this could be an electrical issue or sensor?

Yes, everyone has been really helpful so far and I’ve received plenty of good advice. I live in the outskirts of Glasgow , so unfortunately Hampshire is quite a distance away. However, I do appreciate your recommendations of your garage - sounds like you’ve got a reliable one. The Audi dealership has already charged £140 for diagnostic check but wants to carry out further checks . Which they quoted £436. I’ve booked in to a local garage for a diagnostic check next week. I do have a warranty cover, but it seems the airbags are not included!

That’s great. I appreciate your input. The car has only done £26k miles so I would have expected to get more miles out of the car before a new airbag would need replacing.

Thanks. the Car is booked in for a diagnostic check next week. Do you know the costs for repair/replacement ?

Audi Q8 - I’ve noticed the passenger side front suspension drops when the car is off. No warning lights and suspension moves up when the car has started and it’s fine to drive. It only seems to be when sitting for a long time. Could that be an airbag leak or defective pipe? Has anyone else had the same problem? Thanks