dmck12

Sorry for the long post but just to mKake people aware- Audi in general are just a joke my car went in for diagnostic check because of radio was told it was to do with my windows being tinted as the antenna is on the back windscreen disgusied as 2 small copper wires, worse excuse ever i explained to them my car came with the tints and have had it well over a year and was clearly nothing to do with the windows being tinted as the radio juat randomly stopped working couple weeks back same as everyone elses, then explained i came across forums were other people were experiencing same issue but they just werent wantin to accept it was to do with them and not updating the chipsets or firmware etc, other work was also in the report after my vehicles healthcheck some advisories suggesting i have them done in 6 month time things like sparkplugs changed 3 new tyres and couple of other things, i gave them the go ahead to carry the work out just now so it was done, £1375 in total i paid and collected my car for my cars tyre pressure warning light to keep coming on which my car has never done and only started doing this since havinh it back from them and no tyres were losing pressure, so i took the car back to them for this to be looked at they basically checked all tyre pressures and reset the light which i told them i had already done and light would still come back on again few hours later so its not really solving the problem for them to tell me they were confident it would stay off this time and if it didnt to get it back in and theyd look into this further so upon going to collect my car again for the 2nd time i noticed my front alloy was all chipped and curbed really badly, wasnt like that when car was took into them so obviously happend when they road tested it to check the tyre pressure warning light was off, if i hadnt noticed this they would have happily sent me on my way but unlucky for them i inspect my car inside and out and its kept immaculate as i have really bad ocd so upon pointin this out to them i then had to request to speak to a manager and yes they were able to check pictures they took of my car as its protocol that they take photos of customers cars that go into them for work to be carried out upon arriving with them and they have took liability so they now have to send my wheel to their bodyshop for it to be all repsrayed so yeah my experience with audi has been absolutely shocking wish i didnt even take my car into them in the first place as it has caused nothin but hassle and my car now has problems that it didnt have prior to them doing work to it and my radio stations are all back working now, clearly misdiagnosed the problem with the radio aswell but still charged me 150 plus vat then 1375 for other work to be carried out by them disgraceful caused me nothing but stress and hassle and im now sitting carless they have offered me a courtesy car when one becomes available.

All my dab channels are back also.

i agree tilly, instead they are playing dumb stating they are not aware of any issues which is clearly a lie as they have been inundated with calls and emails from thousands of people experiencing the same issue, still taking money off people for diagnostic checks knowing fine well what the problem actually is. They should be truthful with their customers and not trying to get money out of them by stating they would need to run a diagnostics check which is £150+vat absolute disgrace

im also experiencing same issue mines is an audi A1 sline year 2017, all fm channels seem to be working just fine but my dab channels randomly stopped working about week and a half ago, i booked in with my audi dealership for a diagnostics check which cost £150 plus vat and they have came back saying the dab antenna is on the back windscreen left pannel disguised as 2 small copper wires and as i have my window tinted this and general wear and tear over the years has caused this problem i would need to replace my back windsceen and was told roughly it would cost between 700-800 pounds if i wanted them to deal with it, i explained to them my car came with the back windscreen tinted and iv had the car for well over a year now and never had this problem until lastweek not to mention loads of other audi owners are experiencing the same problem all round about the same time so dont think this is what caused the issue but audi was certain in what they were saying, Then after reading posts on different forums etc its clearly nothing to do with having the back windscreen tinted or even general wear and tear as it is a widespread problem with audi owners at the moment so doing some further research on my own i found out the problem lies with dab changing to dab+ so audi was clearly wrong and just looking to gain £700-800 out of me ontop of the £150 +vat for a diagnostics check. Thankfully i refused for them to carry out replacing the back windscreen and saved myself being out of pocket as this would not have solves the problem regardless