Chr1st1ne

Hi again Steve - just seen your last reply. Wow you guys seem to know everything! What a great service you provide. Thank you again. Christine 😁

Hi (again) Steve. In anticipation of needing to find the unit in the car containing the satnav, I poked about in the glove box where the only 'unit' I could find lives (i.e. CD player). Guess what, there are two small ports, and from one a small 'chip' was hanging out. This is just below the CD player disc insert. I looked at it and guessed this could be my satnav 'data medium'. so I pushed it home into it's port, and (low and behold) my satnav is now working again. Amazing! Unfortunately, I suspect that the cars recent visit to an Audi main dealer was the cause, for some reason (and I am guessing here) they may have 'popped' it out and forgotten to replaced it. Anyway the satnav is working now. I so appreciate your response(s). It gave me confidence to 'have a go'. Thank you. Christine.

Hi Steve. Thank you so much for your response. I have not tried a unit reset. I've no experience of doing this, can it be achieved by a beginner like me? Are you able to send instructions on how to resent the unit please, I'd be most grateful. Christine.

I have an Audi A3 S line 2015 model. It has been great until now. The Sat nav has stopped working giving me the message 'please insert navigation data medium'. Can anyone help please?