broxikid74

Totally agree Alex, in an ideal world yes 😂 however the power of the internet and forums like this are invaluable for people, and the main reason I didn’t automatically book my car into my normal independent mechanic. The thought of paying for this repair to then discover afterwards its warranty would have been a catastrophe! I do take your point re the dealerships though, they should all be advised directly from Audi UK of the fault and offer customers immediate peace of mind.

Update: Car went into Glasgow Audi last Thursday for a diagnostic. After an anxious weekend and a few phone calls to them, I finally got an acknowledgment from them on Tuesday regarding their awareness of the extended warranty, (which was a relief as I was foreseeing a conversation with them regarding what I found on here and where it would go) however I got a call on Wednesday that they were awaiting approval from Audi UK ensuring the failed part no matched the faulty BSG and got told yesterday it was and that it would all be paid free of charge under the warranty. Thank goodness. Thank you soooo much to everyone on this forum and in particular to Mark2 for his contribution and making people aware of the warranty otherwise this could have been a costly repair at my local garage with a 2nd hand or reconditioned part. The power of forums like this is brilliant. Thanks again everyone.

Hi mate, out of curiosity, did the dealership at any time ask/request details of the service history of the car?

Audi haven’t refused anything at this point as it’s not yet been in for the diagnostic. I was slightly concerned at what I had read under the conditions of any warranty claim, that the service record for the car had to be up to date, and according to the MyAudi app, the last recorded service report was in 21’.

First time poster, but have read through the thread, and particular thanks to Mark2 for his efforts and information. I have had the dreaded Electrical Fault(s) occur at the weekend resulting in an AA recovery to my home address. After discovering the possibility of this BSG failure (which im assuming and hoping it is) is covered under the 7 year extended warranty, I have arranged for the car to be booked into Glasgow Audi for the diagnostics to be done. Here is my concern. I bought the car, an Audi Q8 2019 model in Dec24', however for the life of cannot find the docs supplied by the garage, therefore have no visibilty of the service history. I have registered the car on the MyAudi app, but its only showing on the service history section as being done in 2021. Im assuming since then, all other services have been carried out independently and not recorded. Will this have an impact on any claim on the BSG if the service history has not been historically done at Audi? TIA for any feedback.