moonlightbob

Thanks for the response. This is the sort of feedback I'm looking for. As far as how I get on - I don't think Ill get much of a response from Audi unless I can stir up some more responses like the one from Asics - i.e. a bit more evidence that the unlocking / locking from the app generates an error. If I don't get anywhere then I'll just ask Audi for a refund because the service is not fit for purpose. Thanks all.

....this was Audi's suggested fix, along with sending them version numbers, etc etc before they went radio silent - no joy. Just trying to determine if these faults are universal across all users, Android only, Apple only etc. (I'm android). If there's enough responses here to indicate a large number are seeing the same issue, I'll submit my evidence back to Audi - annoying paying for something that does not work (properly) 🙂 Ta Bob

Hi All, New here so 'Hello'! Just wondered if anyone else is experiencing issues with the MyAudi App after it was updated 6-8 weeks ago? Have a ticket with the App support bods open at Audi, but its like sending emails into a black hole. Basically all features of the app were working fine - then the app update seemed to break it as follows: Unlock the car from the app & then lock it from the app - get an error messing in the app telling me "Vehicle not completely closed - check doors, bonnet, tailgate etc" - However dismiss the message and the Vehicle status shows fully locked. The app indicates the car is 'Charging' yet its not even plugged in 🙂 Also interesting, on the night the app automatically updated on my phone (within a couple of minutes looking at the tie the update applied) the car hazard lights came on - no alarm, just like someone had pressed the hazard warning light button. Verified this by looking at my CCTV timestamp when the hazards started & the time the app updated on my phone - very odd....... Just me or a wider issue? Thanks Bob