Ross Evans

Hello, Hoping somebody may be able to help me. Under 27BQ recall action my registration date and model falls within the period. On Saturday my alternator failed but Audi uk are failing to cover it and say that my vehicle does not fall under the recall action despite my vehicle ticking all the criteria on the recall. I would obviously prefer not to pay for the works if I can get Audi to agree. But any ideas or how I can get Audi to agree to do at their cost as they also cannot tell me why my vehicle isn’t eligeable. Thank you, Ross