Lindz

I don't disagree clearly they are sub standard and not fit for purpose but surely they should last longer than 18 months especially considering the lack of sunlight we get here in Yorkshire ;-) our second car is an A3 we have had for years, not a sign of light degradation of condensation in any lights front or rear. Washed with the same materials and as often as the A4. Also the Lamps in the boot lid are not affected !!!

Hi Guys Apologies for late reply, busy researching and writing complaint to Audi UK. Bought the car new from JCT 600 Sheffield, it's still like new, never bumped, or any accident damage. It's 18 months into a 36 month warranty. Both rear quarter light clusters have condensation inside. Dealer has rejected warranty claim as Audi UK won't authorise new units. I've attached the report from the dealer, its a joke. Basically if you clean your car and look after it you void your warranty. You will see that they accept that they have not been damaged from external forces but "due to the influence of aggressive substances". This has resulted in cracking the the units, hair line/invisible cracks as i can't see them and nether could the reception staff. As a result water is entering the units. Its absolute nonsense, the light units are supposed to last the life of the car, i don't use a power wash, i only wash the car by hand, i use quality automotive materials. Surely anything strong enough to damage the light units would damage the paintwork. These units are clearly faulty and should be covered under the warranty. The dealership have highlighted these lights as needing immediate attention, in big bold red lettering. The report states that condensation in light fittings does not affect the functionality of the units. So which is it ? They want to charge me £680.10 each side !!!! can you believe that ? i understand from various searches that the A4 has suffered a large number of issues with water getting into the vehicle amongst other issues but these light units seems to be an isolated instance unless anyone can point me in the direction of something to he contrary Audi A4 Headlamps.pdf Audi A4 Rear Lights.pdf

Thanks for responding. Yes I've tried that but found virtually nothing. !?🤷‍♂️

Im preparing my complaint to Audi UK but curious to know how common a complaint this is. Have you or anyone any further info from others affected.

Thanks. Engineer bay never been cleaned I look after it don't do a lot of miles and hand clean myself. Headlights are as you say LED but the fix Audi suggest is expensive 30 min fuel and time expensive Complaint will follow, even the service manager at JCT 600 York Audi agreed the excuses Audi TPI came up with were ridiculous. I expected to find a number of complaints about this issue on this site but couldn't find any 🤷‍♂️ Thanks for your comments.

Took my A4 2024 in to Audi York today, first service and 2 warranty items. Condensation in both rear light clusters and both head lamps. Both were refused under warranty. Headlamps are supposed to allow air flow so in order to clear it Audi instruction is to go for a 10-30 drive with headlamps on at 80kph. !! Replacing the units will not stop the problem. 🤷‍♂️ Rear lamps were inspected and I was informed that there are cracks in both units. These cracks are invisible to the human eye but as far I I and other menders of Audi York staff can see !! Audi state that they will occur if the wrong dilution of rear washer fluid used, ( no rear washer on my car) or too aggressive cleaning of the rear lights or using polish on the rear lights all will result in cracking and therefore water ingress. Has anyone else come across such total and utter BS and been fobbed off. Full complaint going forward to Audi. I do have picture but seriously it's impossible to make anything out.