Hi everyone,
I am new here and was hoping to get some advice. I will try and keep it short
I had my water pump replaced on the 12th of August
on the 21st of August, my car was not starting in the morning.
Towed to Audi and have found out today a timing belt tensioner has snapped. Told they need to take the cylinder head off to see if there is any further damage, quoted £700+ for the work!
The gentleman mentioned that he will speak to his manager and Audi to see what they can do as my car has full service history and has only done 62,000 miles and it is rare to break
My question is; During the water pump replacement, is there a possibility they done something wrong that could cause the tensioner to break? Do I have a strong argument against them
Any advice would be greatly appreciated
Thank you