aviator

To keep people in the loop, My insurers engineer has been today and has surmised it is a wiring fault which has been the cause. Audi UK have been taking interest in this after Audi Sytner had informed/involved them, and Audi themselves have also sent an engineer today to try and ascertain the cause. I must admit I kind of feel uneasy about the whole situation if I have to be perfectly honest, Audi UK were trying to take steps before my insurer and I've had to rein them in a bit as at the end of the day it is still MY vehicle until someone tells me otherwise! Firstly Audi blocked my insurers attempts to recover the vehicle to their salvage centre, and then I had to stop them from ripping the car to bits and sending parts off to Germany prior to my insurer taking a look and I feel what while the car has been in an Audi dealers possession (and even at the admission of my insurance claims handler), there's no telling what they might be trying to cover up if at all? One can't help but feel sceptical considering they have a vested interest in the vehicle but still have yet to agree any terms to settle or admit liability of a fault, or even set out a plan and communicate it with me...I feel as though they can pretty much do what they want when they want!!! I sometimes wished I had had the vehicle recovered to a totally independent place for clarity and transparency etc and a guarantee that no one can meddle with it throughout the due course of the procedures. Tense times and more sleepless nights for me ahead I fear...what should have been a dream purchase has fast become a nightmare :( I guess there are lessons to be learned here. If its happening to you, take note!

My 2013 Audi TT interior caught fire this week, and I found this thread. Worryingly I'd been complaining to Audi about a burning smell in the car, they had it in and changed a DPF bracket underneath, but when I explained I didn't think an exhaust issue was the problem as it was a plastic burning smell from INSIDE the car, they gave me the car back and advised me to continue and see how I got on with it. That same evening driving it home from the dealer I could smell the burning again...I immediately telephoned the dealer but all service department had gone home as it was after 6pm. I advised a chap whom answered my call that I would be returning the car first thing the next morning. Next morning came, it was frosty so I had all the heaters on and windscreen defrosts etc. as one would expect, and 10-15 minutes into my drive smoke came out of the vents and nasty fumes filled the cabin, I pulled over when safe to do so (and as quickly as I could) and got out and proceeded to ring Audi Assist. As I was giving my details I saw the car burst into flames from the right hand side dashboard area, the next thing I knew I'm awaiting the fire brigade who quickly arrived in minutes and put out and made the car safe. the whole of the right side of the dash next to the steering wheel and light switches was melted away and lots of wires visibly burning red hot. The fire brigade said it was in their opinion definitely an electrical fire. My supplying Audi dealer have been very supportive (so far) but I'm yet to hear from anyone at Audi UK, even to apologise etc... I was having nothing but trouble with the car prior to this with parts falling off it and annoying rattles to name but a few issues. I hope judging by this thread I don't suffer the same fate, its not looking promising for me after reading here though :(