Rs'd
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The price quoted changed by the time I arrived for service due to the mileage apparently (15k). For fitting the pollen filter fitting on its own they wanted to charge £217, or £36 when done with the service. My advice would be to find a centre that price matches (as per Audi UK website) and get a good quote from your friendly independent to base it upon. I try to keep my cars in the main dealer network if possible mainly for the service history. Alternatively, use that independent.
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Update: After some discussions with the dealer I managed to get some small concessions, so as I was getting the 96E1 update done anyway I went ahead with Audi. I have to consider the time cost of taking the car to a second service centre too. When I mentioned the "Price match" promotion, as advertised on the Audi UK website, they only seemed to recognise the price match on tyres. I had the pollen filter fitted at the same time as that too was due within a couple of months. 1 hours labour was charged at £169 plus VAT, total bill £404.40. The staff were friendly, the car was clean upon return and they send a 2 minute video during the service of the tech talking through the components on the underside of the car (more informative than you would think). You also get the usual check list of items done during service. Overall they seem to do a good job but I would try to haggle the labour charge and definitely supply your own oil - I was charged a quite astonishing £142.80 for that liquid gold!
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Just created my account to make this post. Quoted for an oil change, which admittedly included some dam expensive oil, oil filter and sump plug. Labour at £190 per hour (+ VAT) for a full hour comes to a total charge of £358! The Porsche UK main dealer "only" charges £172 per hour for labour (this may vary depending upon vehicle, although I haven't enquired). I won't describe how I feel however suffice to say it doesn't improve my feelings towards the brand! Has anyone else got a service price horror story (or labour rates) as bad as this? I'd be interested to read your posts.
