Bexybat

Hi all, an update on my car - the engine noise is horrific 24/7 now. No mechanic can tell me what is wrong with my car. I've had 2 test drives with Audi technicians. One of them admitted that the emissions update is known by Audi to change the sound an engine makes (despite Audi UK repeatedly telling people it has no impact on this...). More interesting for those who have had the EGR valve problem - the service manager of Swansea Audi, David Jones, admitted that Audi UK know that the update does break some EGR valves - this is due to an underlying issue with the valves which is then triggered by the update. So anyone fighting Audi on this front please feel free to use this admission against them as you shouldn't have to pay a single penny to put this right.

I had a major service on my Audi A1 on the 24th March. As soon as I picked it up it felt wrong. A few days later the first of the warning lights (engine start malfunction) came on then went. The car was losing power, the engine was juddering when stopped at traffic lights. Then the alternator warning light came on. Several phone calls to Audi and a formal complaint later they agreed to give me an urgent appointment for the car to be looked at and a courtesy car. That morning I started the car and the steering was knackered! Now they're saying it's the alternator pulley that's gone and it's mechanical and nothing to do with the emissions update because that's only a software update. It's going to cost over £650 to repair. I've asked if they've checked the EGR valve and they haven't yet. I find it hard to believe that this is just a freak coincidence that my car has broken down completely such a short time after they had my car, especially given the initial symptoms match all of those others have suffered above. At the very least if it's nothing to do with the update it's negligent that during a major service they failed to notice something wrong with the alternator pulley. I have no idea when it comes to cars, so does anyone know if a problem with the EGR could lead to alternator problems? Or has anyone else experienced this? Anyone considering allowing Audi to do the update: DON'T! It's just another ploy for them to swindle you of even more money.