SF Richard Posted September 30 Share Posted September 30 Hi Fellow Audi enthusiasts: I bought a 2023 Q5 hybrid recently, and I’m very pleased with it. I just moved to San Francisco, and am in my rental apartment. Today I plugged in the charger to start a charge, and I got an odd message on my phone (through the Audi app). It reads “Could not execute action on Q5. No mains power available.” The top icon on the charger box shows a drawing of a plug and it’s green at 100%. Nothing else lights up on the black charger box. Where the charger plug is plugged into the car it also shows a green light. So juice is flowing somewhere, but the car doesn’t seem to charge. This charger unit is a few months old, and was working fine in August, as well as back at my house in DC where I bought the car. Anyone have any thoughts or ideas? I’ve reached out to Audi Connect via their app, but it was not helpful. And someone from Audi was supposed to cal me back, but didn’t. Now it’s Friday night. Maybe someone more keen about this stuff than me can offer a suggestion. Thanks, Richard Quote Link to comment Share on other sites More sharing options...
Foxxyblieu9 Posted September 30 Share Posted September 30 Will it accept charging via another charger? Quote Link to comment Share on other sites More sharing options...
SF Richard Posted September 30 Author Share Posted September 30 Hmm. I only have the one charger. So don’t know. Was hoping to not have to buy another one, but maybe so. Quote Link to comment Share on other sites More sharing options...
Foxxyblieu9 Posted September 30 Share Posted September 30 12 hours ago, SF Richard said: Hmm. I only have the one charger. So don’t know. Was hoping to not have to buy another one, but maybe so. Could you try a public charger? 2 Quote Link to comment Share on other sites More sharing options...
SF Richard Posted September 30 Author Share Posted September 30 Good idea, thanks. I’ll do that next. 1 Quote Link to comment Share on other sites More sharing options...
Foxxyblieu9 Posted September 30 Share Posted September 30 1 hour ago, SF Richard said: Good idea, thanks. I’ll do that next. Worth a shot before wasting money on a new charger that you may not need . May sound silly but all the electrical systems are working correctly in your apartment? Have you tried using the socket with another high draw device? Quote Link to comment Share on other sites More sharing options...
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