Ok, i called into Audi today and asked the question about the keyless start. I was told by a sales man that he couldnt bring up my spec due to the age of my car. He said that keyless start didn't come to the q7 until 2011 however, they put the buttons in.
I didn't bother to argue with him, however, i know that's not the case as i test drove 2 cars prior to mine that each had it and they were older than mine. Now another thing just occurred to me, 2 days after i bought my car i managed to lock the keys in it (long story) a lock smith came out and let me in. in a conversation with him i asked could the plastic key start my car, he informed me that it could as it has a chip in it, however, when he tried it it didn't, he put the key in a reader and said yes it definitely should start it and my car must of had a new set of keys at some point.
I am now thinking perhaps that's the problem, is anyone on here any knowledge regarding keys, programming, and keyless start?
cheers
Rob