Mapesworth

Took a while but penny finally dropped...:-)

Thanks Gareth Will keep you updated. Please forward Percys contact details to me. Kindest Regards Neil

Thank you Gareth Audi have dismissed me stating that the damage was caused by stone chips. (None of their chassis engineers have actually seen the wheels) When the vehicle was purchased they sold me a Wheel and Tyre insurance cover. (Funny that isn't it?) They immediately told me to claim off those, I have submitted a claim hoping that they independently assess the damage and point the blame squarely at Audi. I feel it wrong on all levels to release Audi of their responsibilities and for them to fob their customers off. I would appreciate Percy's contact details and opinion on this. I am definitely not ruling out legal proceedings, but I have given Audi enough opportunities to sort this out. Kindest regards Neil

Hi Gareth The vehicle was always washed by myself as its a new vehicle, the products used were Audi wheel cleaner and shampoo etc. (I am so glad I used these products as purchased in the dealership) I actually have a water softener installed in my home, so the water is silky soft which is 100% better than hard water. Don't use the Pressure Washer as I have a new Motorhome and have to be very vigilant when cleaning, and usually wash the two vehicles on the same day. Text book Gareth, that's the concern. Most drivers dont actually wash their own vehicles by hand and therefore dont get up close and personal with their vehicles until its glaringly obvious any issues or concerns with bodywork/chassis/alloys etc. If you want or need the other images please dont hesitate to ask. They look like very small blisters to the naked eye, but its actually water ingress under the lacquer, people could mistake them for lacquer or paint anomalies until they get really bad... KR Neil

Hi Gareth I have had the vehicle from new. I have only used approved Audi products on the vehicle that I bought from the dealership. I have more images, the Audi garage took the images with a microscope. I have other vehicles, one is a 69 plate motorhome who's alloy wheels are immaculate, also another vehicle who's alloys are in very good condition considering its age. Audi are in denial that this is a warranty concern. If they continue to deny it then surely as my friends who are chassis/Alloy wheel design engineers stated, the wheels are not fit for purpose. Many Thanks Neil

New Audi Q2 (2019) has water ingress damage under the lacquer of all 4 wheels. Vehicle had/has only completed 6k miles but I spotted this whilst cleaning the alloys. I have seen this before on another manufacturers car and was identified as a Warranty Issue. Audi playing hard ball and refusing to accept its a warranty concern, despite noticing another Q2 in the dealership (69 plate) with the same issues. Audi state its caused with road chips but the vehicle has been driven diligently on metalled roads. The wheels have been independently assessed by a Warranty Manger from BMW and Design Engineers from a another global manufacturer who both state its a Warranty issue and the wheels are not 'Fit For Purpose' Its only a matter of time before the water ingress tracks right under the lacquer making the wheel unsightly. Wheel arches on the Q2 show no signs of 'Stone Chipping' I am considering ALL areas to get Audi to recognise this as a warranty concern. Please check your alloys.