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Phil jessop

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  1. i took my avant 2.0 tfsi 2016 into audi in ayleford maidstone kent on the 24th august which was booked in 4 weeks previous as i needed a loan car, this was in for a water loss check & a starter motor problem the garage contacted me at a later dare to say that it needed a new starter motor & the water leak was coming from the thermostat housing & a new water pump was needed i also wanted a service done as this was due now, they still have the car after 3 weeks & told me 3 days ago they have just got the new parts in & will let me know when all is completed, the total cost is £2.270, this seems crazy, they originally told me as the water leak was spotted when the car was last serviced 12 months ago but back then i found no loss of water, no topping up was needed the car then was still on an extended warranty but the service person did not mention this to me, the garage person who im dealing with now said that because the fault was mentioned to me the audi garage will help with the bill & my bill will be minimal, i have now had an update few days ago that they will not now help with the bill as the car has been remapped, im at a loose end now & any help from you guys is much appreciated. regards philip
  2. On the dash it shows....start/stop system fault function unavailable please contact workshop..this goes out when car starts but the warning sign stays on & there is a symbol at the top of a car with an arrow
  3. Hi guys, i own an audi A4 avant 2016 model manual/petrol which i bought 2 years ago & very pleased with the car but just over a week ago i went to start the car & only got a a light whooshing sound from the starter motor area i had to try many times to get the car to start which it did after many attempts, some times it starts ok & does not make any difference if its hot or cold, thus morning when i tried to start the car again a whooshing sound then a high pitched screech then it started, i got the rac guy out & he plugged in his computer & it showed possible starter motor fault, he started the car ok which he done many times, i contacted my local audi garage & they said they can look at in but earliest will be early september but if you get it bought in by the rac they will look at it within 72 hours, ive tried local garages but most say fully booked for 2 weeks or more or they wont touch it, i went into euro car parts & they said they can get a starter for £154 which seems a low price as few other dealer sites the starter is over £400. Im at a loose end here in which way to proceed, any help please
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