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Northlondoner

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  • First Name
    Northlondoner
  • Location
    London
  • Audi Model
    Etron Edition 1
  • Audi Year
    2019

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  1. I have a edition 1 e-tron with camera wing mirrors, both of the cameras have been replaced once. However the driver side camera is steaming up again, when washed or went it rains. Therefore reducing visibility, anyone had this issue? I think I have to contact my dealership and raise another fault to replace the faulty camera and I am not sure if they will be difficult. It seems these camera's have design fault.
  2. Hi after many calls, emails and 4 visits to the dealership. The issue is partially resolved, by Audi by them sorting out their back end systems so that I could finally see the renewal on the Audi shop which was missing for 4 weeks. At this point I purchased the navigation renewal, however, the Audi app still shows that I need a renewal which is not correct. Also when I send a navigation address to the car it gives me an error, but when you are in the car the navigation address actually appears, so a false positive error. Ref my car its edition 1 fully loaded Antigua Blue...... All in all very clunky and totally unsatisfactory.
  3. My Audi Connect and Audi Connect Navigation Licences expired on the 30th April, post 3 yr term. Since then I have been trying to renew the licences, 4 visits to the dealership, multiple calls and emails to Audi Digital Services, escalation, complaints no progress..... They can't seem to get the licences to appear on the online demand shop linked to my account so that I can purchase the licences....with my wife's range rover it just takes two clicks..... has anyone else has this issue. The problem is still logged with the technical teams in Germany.
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