It’s not hopeful, the mmi has issues I do get that I have had some of the issues raised, like not being able to log into account and the reboots etc, it’s the fact that they really don’t seem to want to help resolve the issue, it’s like oh we will just wait for a pet to become available… they say they cannot source a new mmi at all but then you see all these new a3’s so like where did the mmi come from??? They just want as many new cars on the road as possible and don’t care about existing customers.
my cars hybrid 200bhp auto 70 plate
1 st courtesy car was an 18 plate 1 L petrol, 78 brake horsepower seat Ibiza manual, after a complaint look I’m paying for an Audi why am I driving a seat ?? They talked me into car number two…
2022,22 Reg Audi Q2, 30 TFSi 1 L petrol manual, got it with 5000 miles on the clock and drove it for about 4000 mile, that’s on top of the 1500 mile I did in the seat…. Phoned them because it needed a service, to be told that they had actually sold the vehicle and they needed it that day which wasn’t possible told them I could have it the day after in the afternoon which was about 2 1/2 hours out my day by the time I drove there and then drove back….
Currently on car number three, which is a Audi Q2 1 L 30 TFSi 72 plate registered the day I picked it up approximately two weeks ago and it had 5 miles on the clock still had all the wrapper on the seats etc
No, obviously they have new cars and they are supplying me with new Audis but these are not my car and they’re not hybrid. It’s cost me more petrol and I don’t know why anybody doesn’t understand that I have now driven three cars that I’ve devalued that I’ve been taken off the forecourt and all I want is my car back…
Stand that these are given free which is handy because I have no access to any other vehicle, but I am just so frustrated because there is nothing I can do. There is nothing Audi can do. I’ve spoke with Audi Customer Services and there’s nothing they can do. I’ve spoke to the fleet company and there’s nothing they can do. I’ve spoke to the financial Liz company that do the NHS lease and there’s nothing they can do is just absolutely frustrating it’s not my car it’s not the car I’m still having to pay monthly payments on I just think I’m very frustrated at this point.