RobDag

Hi all, We ordered a brand new Q7 in March this year, and it arrived in early October. About four days after collection, my wife rang me to say it wouldn't start. I confirmed she was pressing the brake pedal, and for around 10 minutes the only thing that happened when she pressed the starter button was that the dashboard lit up, the radio and aircon ran up, but the engine wouldn't start - in fact, it didn't even turn over. This has happened again on a number of occasions over the last two months. We've had Audi warranty (AA) to look at it, but their computer wasn't up to date enough to read the car, it's been back to the dealer for a couple of days but they couldn't replicate the issue, and there were no fault codes logged, so they asked us to video it when it next failed. When we sent them the video, they said they couldn't tell if we were pushing the brake pedal hard enough, and suggested pushing the starter until the engine started. We've tried this, but the car still failed to start on occasions even when the button was held down. Has anyone else had a similar issue with their q7? For a "prestige" brand, I'm not at all impressed with the vehicle or the service from our dealer. Cheers, Rob