Brainz357

Give it ago. Nothing to lose I think

Hey, sorry for the delay in replying to this thread! I have a resolution to the issue, after being flat refused by the dealership for them to do a swap under warranty, I went to Audi Customer services, they took it up with the dealership. After much too-ing and fro-ing, they finally conceded and did a full swap out FOC for a new trim in Piano Black. Whilst I was having it done, a few of the tech's made some comments about they are having a lot of issues with this particular trim, one saying 'it would be better if they used butter!!!!' So it is clearly a known issue, now I've had it repaired I think this sets a precedent for others who have the same issue. Good Luck Mark

Sadly, they are wanting to charge... In discussion with them now.

Hi, I have a Q5, and I've noticed a problem recently where the aluminium trim around the centre console dents very easily from just everyday use, I'm currently in a discussion with Audi about whether this is a warrantable item. Clearly everyday use is denting it, however it appears to me that particular trim doesn't seem to be fit for purpose. I've never had the problem before with the piano black or other trims, so just wondered if anyone else has noticed this? Cheers Mark