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😀 well it's in an approved Bodyshop so fingers crossed 👍

Hi I've been there. I had a 2017 MKII Q5 TDI sline and wasn't particularly unhappy with the ride. Bought a 2023 SQ5 TDI at 3 months old and loved everything except the ride, the synthetic sound and false exhausts. As you say its jarring especially on our rough roads. I found the adjustable dampers made no apparent difference. Mine was fitted with 20inch wheels and I did consider going to 19inch and investigated a retrofit air suspension but I couldn't find one and also there would have been warranty issues. I had it for 6 months (10,000 miles) and traded it in for a Q5 Vorsprung that has air suspension. I wish I'd tried a SQ5 with air suspension. Love the ride on the Q5 now.

The pictures are too dark for me to see any detail. Is the height from wheel centre to wheel arch the same both sides?

Hi give it a bit of brute force, ABS plastic is very forgiving of a quick thump with the palm of your hand to locate lugs, its getting them off again thats the pain. Steve.

The best way to achieve the comfort of a Q5 is to buy one, and get rid of the SQ5.