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Showing content with the highest reputation on 06/20/2019 in all areas

  1. Afternoon All, Sorry to continue this thread, but I have to take out my frustrations on my keyboard. I bought an Audi approved A3 1.5 tfsi and am having all the same ‘kangaroo in the engine’ problems as everyone else. I brought the car in October 18 and although the problems were there from the start I just thought it was me and the fact I had just changed from a diesel A3. It took until Jan 19 to realize there was a problem, so I booked it in at the Audi dealership. They told me there was a problem with certain 1.5tfsi engines and a fix would be available the 1st quarter, I periodically kept phoning them to find out about the fix to no avail. The 1st quarter turned into the 2nd quarter and still no fix. On the advice of the Citizens Advice I have written the dealership a letter stating the problems, including an email chain where they admitted there was a problem with the car. Even though I have had the car for 8 months and Audi have had the chance to repair the car I have requested to return the car. I am awaiting their response, but I am not holding my breath as they promised to phone me back many times. If I don’t get a satisfactory response I will use the Motor Ombudsman, as I paid a lot of money for my car and it is still not working as you would expect. If anyone else has already gone through this process I would appreciate it if you could let me know what the Ombudsman said as I am losing faith that they will be able to help me.
    1 point
  2. Having read the posts on this forum I have to say that I have had exactly the same problem. Just approaching 30,000 miles on the second set of Dunlop Maxx GT tyres my MOT tester phones to tell me the tyres are a failure and I need to take action. 33% delamination right down to the steel braiding on the front drivers side and a large blister, with serious cracking on both rears. All this on the inside edge so there is no chance of me seeing this on a visual inspection. I am lucky that we haven't experienced a blow out as some of your contributors have experienced, but this car is specified to have these tyres and also quite capable of travelling up to 150mph on a German Autobahn. I wouldn't be driving that fast but failure at this speed doesn't need much imagination as to the outcome. Our tyre supplier wasn't surprised because he had an Audi A7 only the previous week with the same problem!! Dunlop have agreed to pay the unused amount of the tyre, saying that I have had the use of just around 9000 miles. Problem I see is that they know full well that this is an ongoing problem yet they are still fitting them and Audi are still specifying them!! I am having the damaged carcasses returned and will be speaking to Audi regarding this and if I don't get any satisfaction BBC Watchdog may be the next port of call. Watch this space!
    1 point
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