GNB

Another Vesuvius Grey one here....a 2021 Avant Black Edition. Even dealer recently thought it was black !

Just an update. All faulty trims now replaced. Dealer had to get Autoglass in to remove rear quarter light windows but a decent job done.

Good to hear another one being approved. Mine was on four trims, three doors and a quarter window and was due to be done last Friday, but one part on back order so still waiting. Not sure if the quarter window is new glass as or not. Fingers crossed for every else’s issues.

I went to JCT600 but it was Audi UK that approved it.

I took my car into the dealers on Thursday and the warranty woman took a look and took photographs to send to Audi. I also gave her a copy of the last Technical Bulletin I posted and told her that it was a US Technical Document. She said she would take a look at it and see if there was a UK version and call me with the outcome in due course. I got a phone call from the dealer this morning saying that Audi had accepted that the trim is fading and to replace it under warranty. The car is now booked in. Hope with that document and your request that your own dealer speak with Audi and not just dismiss it themselves, that Audi should now accept your claims. Good luck.

I've not been back to the dealers yet and nor have I found a UK version of the Technical Bulletin, but I have found an update on the previous one. The difference is now that they accept the discolouration may be metallic in appearance and so not polished within and inch of its life as one dealer has suggested to a previous member. https://static.nhtsa.gov/odi/tsbs/2020/MC-10181815-0001.pdf

I went into the dealers today to speak with them but was told that the member of staff that deals with warranty issues was off sick until next Friday and no one else was prepared to take a look despite the car being less than 50 yards from where they were all sat. Told to come back next week. Great Audi service! I’ll update once I hear anything, in the meantime it would be good if we could update this post with our progress as it’s evidence to show each dealer that Audi had a quality issue here.

Would also be interested if you had a response from Audi as I have a 2021 A6 with the same issue.