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I was refunded by Audi Executive Office when they finally accepted the 7 year warranty actually existed. The warranty wasn't announced to Audi staff with any kind of fanfare. It was just sneaked in as if it had always been there but everyone was in denial to start with as I suspect they genuinely knew nothing about it. Even now I doubt it will be easy for you but you must keep fighting. They even told me that once my original alternator had been disposed of there was no way of identifying whether it was covered by the warranty or not. Good luck!

Can understand that. I was doing a brake strip down on my 7 year old B9 A4 with 60k miles in the summer and carrier bolts were seized solid. Tried an air gun and spanner and jack approach, but no success. Because of their location it’s difficult to get a breaker bar on them, unless the car is lifted. In the end, bought new bolts from Audi and got local garage to remove the old ones. Fitted new bolts with a smear of anti seize ceramic paste.

Thank you RShole and Steve Q for your welcome and advice 👍