SQ5 Panoramic Roof Rattle and 4 visits to dealer

Hi everyone,

My SQ5 has had a rattle in the panoramic roof for over a year now.  Its been back to the dealer 4 times now and had it lubricated etc etc.

I told the dealer many times in the past that it was a known problem with SQ5 and I believed the solution was to replace the frame which is a big expensive job which they didn't want to do.

It is now out of warranty and guess hat the solution is.  Replace the frame £2700 + cost.

They have offered to pay 75% but this leaves me with a bill of over £600 for an issue that would have been resolved in warranty if they had done as I suggested.

I've initially gone back and said that's not good enough ask the manager for a rethink and they also say if they contribute I must give them a 5 star rating which sounds a bit like blackmail to me.

Does anyone know what my rights are or had the same issue and successfully resolved?

Thanks in advance