No Audio CarPlay wired

[Wrigers92]

Issues with CarPlay audio

Hi, I am new here so hope this is the right place to put this. 

Hope everyone has had a wonderful Christmas. 

Right here goes. I’ve had my Audi A3 63 plate for over a year now and haven’t been able to get my wired car play audio to work properly. I have attached a little video showing what happens. No audio will play unless I go into Spotify audio settings and chose my Audi Bluetooth instead of CarPlay. No Audio works at all on any of the other apps such as google maps, Apple maps, Siri etc etc. The only time I can get audio playing on car play is just through the Spotify audio settings. 
 

I hope I have explained what I mean. 
 

Thanks.